Radical Service in Slack or Teams

Provide great service to customers with ConnectWise directly in your favorite collaboration tool.

Try it for FREE

ChatGenie Integrates with

GhatGenie Slack Integration
GhatGenie ConnectWise Integration
GhatGenie MSFT Teams Integration
Become an Ops Master

Become an Ops Master

Never miss a ticket or sales opportunity again

ChatGenie shows your team tickets and opportunities directly in Slack & Teams in real time. With our new actions ⚡ you can directly assign to team mates and even change statuses directly in Slack or Teams!

Be Up and Running In 5 Minutes →
Create Your Own Workflows

Create Your Own Workflows

Build integrations that matches the way your company works

Build workflows to match the way your company works. Choose which Boards send notifications to which channels. Have an incident board, and want everyone in #incident-mgmt to see? No problem.

Start Working Better!
Collaborate Faster with Deal & Incident Rooms

Collaborate Faster with Deal & Incident Rooms

Create channels automatically

Configure your workflows to automatically create channels for new tickets or opportunities. All updates on ticket will be broadcast in the new channel. Coming Soon - We will be saving your conversations to the tickets and opportunities for future!

Try Deal & Incident Rooms!
Save Time, Record Time

Save Time, Record Time

Engineers can enter time in their chat!

With your one on one conversation with the bot, you can change statuses of tickets, but you can also input your time directly there!

Get Your Time Entries in On Time →

ChatGenie ❤️ Microsoft Teams

We finally found a way of getting our tickets to Teams and have been using it ever since!

Lead Developer, RFA

Improved Our SLAs!

We love being able to assign engineers straight in Slack, we’ve been able to improve our SLAs!

Ray F.