ChatGenie Integrates with
Become an Ops Master
Never miss a ticket or sales opportunity again
ChatGenie shows your team tickets and opportunities directly in Slack & Teams in real time. With our new actions ⚡ you can directly assign to team mates and even change statuses directly in Slack or Teams!
Create Your Own Workflows
Build integrations that matches the way your company works
Build workflows to match the way your company works. Choose which Boards send notifications to which channels. Have an incident board, and want everyone in #incident-mgmt to see? No problem.
Events & Actions
Events let you know when something new happens in ConnectWise. Actions let you do something about it.
Collaborate Faster with Deal & Incident Rooms
Create channels automatically
Configure your workflows to automatically create channels for new tickets or opportunities. All updates on ticket will be broadcast in the new channel. Coming Soon - We will be saving your conversations to the tickets and opportunities for future!
Save Time, Record Time
Engineers can enter time in their chat!
With your one on one conversation with the bot, you can change statuses of tickets, but you can also input your time directly there!
ChatGenie ❤️ Microsoft Teams
We finally found a way of getting our tickets to Teams and have been using it ever since!
IgorLead Developer, RFA
Improved Our SLAs!
We love being able to assign engineers straight in Slack, we’ve been able to improve our SLAs!
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